Wholesale FAQ

A merchant on Funamu that asks for a wholesale profile in the Merchants app. Funamu Operations approves it.

Any merchant on Funamu with the purchasing permission. You do not need products on the marketplace to buy wholesale.

The wholesaler sets a standard wholesale price, optional quantity tiers, a minimum quantity and a pack multiple. A price negotiated with one merchant wins over the tiers for that merchant.

Yes. An offer can be visible to all buying merchants or only to merchants with an active trade relationship.

Your negotiated price if you have one; otherwise the highest tier your quantity reaches; otherwise the standard wholesale price. Every line is re-priced when you submit, and you see the final total first.

You draft it and submit it. The wholesaler accepts or declines it. Once accepted, you pay the full amount and the goods are prepared and delivered or collected.

In one payment, upfront, after the wholesaler accepts. Mobile money pays up to UGX 5,000,000 per purchase order (goods and delivery). Above that, pay by Visa or Mastercard. Funamu does not offer credit.

A wholesale commission, paid by the wholesaler from its proceeds and set by product category by Funamu Operations. It is never added to the buyer's total.

Three ways: the wholesaler's own free delivery, Funamu delivery by a Delivery Partner whose vehicle is approved for business loads, or collection at a PUDO. You receive the goods with your PIN.

Yes, each with opening and loading hours. Each purchase order names its warehouse, and Delivery Partners are sent only during loading hours.

Free wholesaler delivery not completed 24 hours after the goods are ready is flagged to Funamu Operations.

Yes. Every accepted order has an invoice, and changes are recorded as credit notes. You can reorder a past purchase order.